Privacy Policy
Last updated: July 1, 2026
This Privacy Policy explains how Orvex Automation ("Orvex," "we," "us") collects, uses, and protects your information when you visit our website, submit a form, or communicate with us.
Information We Collect
When you contact us or request a quote, we may collect:
- Name
- Email address
- Phone number
- Business name and business type
- Message contents
- Website and project details you choose to share
Why We Collect It
We use this information to:
- Respond to your inquiries and quote requests
- Provide website, CRM, callback, and text-back services
- Send appointment reminders and scheduling updates
- Provide customer support
- Carry out business communications related to your project or service
SMS / Text Messaging
If you provide your phone number and opt in, Orvex may send you text messages such as appointment reminders, service updates, project updates, customer support messages, and — only if you separately opt in to marketing messages — special offers and service updates.
- Consent to receive text messages is optional and is not a condition of purchasing any service.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages.
- Reply HELP for help, or email orvexautomation@gmail.com.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Store and Protect Your Information
Your information is used only to operate and deliver Orvex services. We use trusted service providers (such as our email delivery and CRM platforms) to process form submissions and manage customer communications on our behalf. We do not sell your personal information.
Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may request that we update or delete your contact information by emailing us.
Contact Us
Questions about this Privacy Policy? Email us at orvexautomation@gmail.com.
See also our Terms of Service.